Villa Atrio

General booking terms

These terms set out how direct bookings, payments, cancellations and stays at Villa Atrio are handled.

Current version supplied by the owner

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1. General information

These terms govern the rental of Villa Atrio, hereinafter the “House”, between Luka Emanuel Bušljeta, hereinafter the “Owner”, and the user of the service, hereinafter the “Guest”.

2. Booking and confirmation

  • The House can be booked through the Villa Atrio Google Business profile, by phone on +385 98 973 1155 or by email at info@villa-atrio.com.
  • A booking is valid after the Guest receives written confirmation from the Owner stating the rental conditions, total price, arrival and departure dates, and number of guests.
  • Unless otherwise agreed, a 30% advance payment of the total rental price is due after confirmation.

3. Price and payment

  • The rental price includes energy, final cleaning, bed linen, Wi-Fi, private parking and applicable fees.
  • The price does not include the security deposit, an extended stay or separately arranged services such as quad-bike or boat hire.
  • Unless otherwise agreed with the Owner, the full rental amount must be paid no later than 30 days before arrival.
  • The booking confirmation will clearly state the total rental price and any additional charges.
  • Payment is accepted in cash or by bank transfer to IBAN HR6723400093113592226, account holder Luka Emanuel Bušljeta, SWIFT/BIC PBZGHR2X.

4. Security deposit

  • A security deposit of €500 is due on arrival.
  • The deposit will be refunded in full provided that the House and its equipment have not been damaged during the stay.
  • The Owner may retain all or part of the deposit to cover property damage, excessive cleaning or a breach of the house rules.

5. Check-in and check-out

  • Check-in is from 4:00 PM on the first day of the rental.
  • Check-out is by 10:00 AM on the final day of the rental.
  • Different times may be arranged in advance with the Owner.

6. Cancellation policy

  • All cancellations must be submitted to the Owner in writing by email or letter.
  • For cancellations made between 365 and 30 days before arrival, 30% of the booking amount is charged.
  • For cancellations made fewer than 30 days before arrival, 100% of the booking amount is charged.
  • The Guest may cancel within 48 hours of payment and receive a full refund.
  • In the event of a no-show, the full rental amount is retained.
  • The Owner may cancel a booking in the event of force majeure, including natural disasters or irreparable damage to the House.

7. House rules

  • Quiet hours are from 11:00 PM to 7:00 AM.
  • Smoking is not permitted inside the House.
  • Pets are permitted only with the Owner’s prior approval.
  • The Guest must keep the House and its surroundings tidy.

8. Responsibility and damage

  • The Guest is responsible for damage caused during the stay.
  • Any property damage must be reported to the Owner as soon as possible and compensated by the Guest.
  • Damage or breakage identified during inspection may be deducted from the security deposit or insurance. If the loss exceeds that amount, the Guest remains responsible for the difference.
  • The Owner is not responsible for the loss of the Guest’s personal belongings during the stay.

9. Number of guests

  • The House accommodates a maximum of 6+2 people. The agreed number of occupants may not be exceeded without the Owner’s prior consent.
  • Additional guests, visitors and pets must be approved in advance.

10. Rights of the Owner

  • The Owner may enter the House with prior notice when an inspection, repair or maintenance visit is necessary.
  • The Owner may terminate the rental without a refund if the Guest breaches these terms, endangers safety or seriously disturbs others.

11. Insurance

  • The Guest may arrange additional accident or travel insurance at their own expense.
  • The Owner is not liable for accidents, injuries or other damage that may occur during the stay, except where liability cannot be excluded by law.

12. Privacy and data protection

  • The Owner protects the Guest’s personal data in accordance with applicable privacy legislation and the GDPR.
  • Personal data is used only to process the booking and communicate with the Guest.

13. Dispute resolution

  • The parties will first attempt to resolve any disagreement amicably.
  • If an amicable solution is not possible, the competent court in Zadar has jurisdiction.

14. Acceptance of the terms

By booking and staying in the House, the Guest expressly accepts these terms and conditions.